PRIVACY POLICY

PRIVACY POLICY

As ZYNC WEAR, we value the privacy of our visitors and customers. This Privacy Policy has been prepared to explain for what purposes the personal data collected through the www.thezyncwear.com website is processed, how it is protected, and the rights of users.

1. Personal Data Collected

The following personal data may be collected through our website: 

  •  Name, surname
  •  E-mail address
  •  Phone number
  • • Delivery and billing information
  • • Order and customer transaction information
  • • Transaction, log and IP records related to website usage
  • • Credit card and similar payment information related to payment transactions is not stored directly by us, but is processed only by the relevant payment service providers through secure payment infrastructures.

2. Purposes of Processing Personal Data

The collected personal data is processed for the following purposes:

  • • Carrying out order and sales processes
  • • Providing products and services
  • • Providing customer support and communication services
  • • Fulfilling legal and financial obligations
  • • Conducting marketing, campaign and information activities (where explicit consent is obtained)
  • • Improving website performance, security and user experience

3. Transfer of Personal Data

Your personal data may be shared with:

  • • Courier and logistics companies
  • • Payment service providers
  • • Companies providing technical infrastructure, software and hosting services
  • • Companies providing accounting, financial advisory and consultancy services
  • • Authorized public institutions and organizations, only to the extent required by the service and in accordance with applicable legislation.

Where necessary, your personal data may be transferred to service providers located within Turkey and/or abroad, provided that it complies with the KVKK and relevant legislation.


4. Retention Period of Personal Data

Personal data is retained for the periods prescribed by the applicable legislation or for as long as required by the purpose of processing; upon expiration of these periods, it is deleted, destroyed or anonymized in accordance with the KVKK.


5. Cookies

Cookies are used on our website to improve the user experience, conduct analyses and ensure website security.
Detailed information about the use of cookies can be found in the Cookie Policy.


6. Data Security

ZYNC WEAR takes the necessary technical and administrative measures to ensure the security of personal data and aims to minimize the risks of unauthorized access, data loss, unlawful processing and disclosure.


7. User Rights

Under the KVKK, users have the right to:

  • • Learn whether their personal data is being processed
  • • Request information regarding the processing if their data has been processed
  • • Learn the purpose of processing and whether it is being used in accordance with this purpose
  • • Request the correction of incomplete or incorrectly processed data
  • • Request the deletion or destruction of personal data
  • • Learn the third parties to whom personal data has been transferred
  • Object to the processing activities
  • Request compensation in case of damage.

Requests regarding these rights may be submitted via [email protected] .


8. Policy Changes

ZYNC WEAR reserves the right to update this Privacy Policy in accordance with applicable legislation. Updates shall become effective as of the date they are published on the website.