1. Collected Personal Data
The following personal data may be collected through our website:
• Name, surname
• E-mail address
• Phone number
• Delivery and billing information
• Order and customer transaction information
• Transaction, log, and IP records regarding site usage • Credit card and similar payment information regarding payment transactions are not stored directly by us; they are processed only by the relevant payment service providers through secure payment infrastructures.
2. Purposes of Processing Personal Data
Collected personal data is processed for the following purposes:
• Carrying out order and sales processes
• Providing products and services
• Providing customer support and communication services
• Fulfilling legal and financial obligations
• Carrying out marketing, campaign, and information activities (if explicit consent is obtained)
• Improving website performance, security, and user experience
3. Transfer of Personal Data
Your personal data may be shared with:
• Cargo and logistics companies
• Payment service providers
• Companies providing technical infrastructure, software, and hosting services
• Companies providing accounting, financial consultancy, and advisory services
• Authorized public institutions and organizations only to the extent required by the service and in accordance with the legislation in force. When necessary, your personal data may be transferred to service providers located domestically and/or abroad, provided that it complies with the LPPD (KVKK) and relevant legislation.
4. Retention Period of Personal Data
Personal data is stored for the periods stipulated in the relevant legislation or for the period required by the purpose of processing; upon the expiration of these periods, it is deleted, destroyed, or anonymized in accordance with the LPPD (KVKK).
5. Cookies
Cookies are used on our website to improve user experience, perform analysis, and ensure site security. You can find detailed information regarding the use of cookies in our Cookie Policy.
6. Data Security
ZYNC WEAR takes the necessary technical and administrative measures to ensure the security of personal data; it aims to minimize the risks of unauthorized access, data loss, unlawful processing, and disclosure.
7. User Rights
Within the scope of LPPD (KVKK), users have the right to:
• Learn whether personal data is processed
• Request information if processed
• Learn the purpose of processing and whether it is used in accordance with the purpose
• Request correction of incomplete or incorrectly processed data
• Request the deletion or destruction of personal data • Learn the third parties to whom personal data is transferred
• Object to processing activities
• Claim compensation in case of loss. Requests regarding these rights can be submitted via [email protected].
8. Policy Changes
ZYNC WEAR reserves the right to update this Privacy Policy in accordance with the legislation in force. Updates become effective from the date they are published on the website.